Privacy Policy

1. Overview

Your privacy is important to Wise BPO. This Privacy Policy explains how Wise Business Process Outsourcing LLC and Wise Investments, SRL and all of its subsidiaries and affiliates globally (collectively, "Wise BPO", "we", "us") protects, collects, stores, uses, processes and discloses Personal Information from individuals ("you") and what choices you can make with respect to your Personal Information.

If you have any questions about this Privacy Policy, please contact us at info@wisebp.com.

2. Scope

This Privacy Policy applies to the Wise BPO website located at wisebp.com, including all of its subdomains, (the "Site") and to all Wise BPO services and offerings that reference this Privacy Policy.

3. What Information Do We Collect?

We collect and use Personal Information in order to operate our business. This includes information you provide directly to us when you visit our website, contact us, or sign up for our services. Additionally, when you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Categories of Personal Information collected include:

• Identifiers: Name, email address, postal address, phone number, and social media handles.
• Professional Information: Job history, employer, salary, and job titles.
• Technical Data: IP addresses, operating system, browser type, and geographic location.

4. How Do We Use Information?

We utilize the collected information to:

• Improve customer service and respond to your requests.
• Communicate with you regarding company news, updates, and service information.
• Protect the security of our site and prevent fraud.

5. International Data Transfers

Wise BPO operates a global business. We store and process data both inside and outside of the United States. For residents of the European Economic Area (EEA), we implement appropriate safeguards, including the European Commission's Standard Contractual Clauses, to protect your personal information when transferred outside the EEA.

6. Your Rights and Choices

Depending on your location, you may have specific rights regarding your data:

EU Residents (GDPR)

You may have the right to access, rectify, erase, or restrict the processing of your personal data. You also have the right to object to marketing communications.

California Residents (CCPA)

In accordance with the California Consumer Privacy Act, you may have certain rights in relation to your Personal Information as detailed in our supplemental California Privacy Rights Statement.

7. Security and Retention

We use physical, administrative, and electronic safeguards to protect the confidentiality and integrity of your Personal Information. While no method is 100% secure, we take reasonable measures against unauthorized access or disclosure. We retain information only as long as necessary for the purposes outlined in this policy.

8. Contact Us

To exercise your rights or if you have questions about this policy, please contact us at: